Effective Date: October 9, 2026
Ironcrest Garage Door LLC (“Ironcrest Garage Door,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request garage door services, or communicate with us by phone, email, or text message.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Service address
- Information about your garage door or requested service
- Appointment and scheduling information
- Communications you have with our team
We may also collect basic technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
How We Use Your Information
We may use the information we collect to:
- Respond to service requests and inquiries
- Schedule and confirm appointments
- Provide garage door repair, installation, maintenance, and related services
- Send technician arrival and appointment updates
- Provide estimates and customer support
- Communicate with you regarding services you requested
- Improve our website and customer service
- Maintain business and service records
- Comply with applicable legal requirements
SMS/Text Messaging
By providing your mobile phone number and consenting to receive text messages from Ironcrest Garage Door, you agree to receive SMS messages regarding appointments, service updates, technician arrival times, scheduling, and customer support.
Message frequency may vary. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. For assistance or more information, reply HELP or contact us at (616) 766-7697.
Consent to receive text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
How We Share Information
We do not sell your personal information.
We may share information with service providers that assist us in operating our business, such as communications, scheduling, website, payment, and technology providers, when necessary to provide our services or operate our business.
We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Data Security
We take reasonable administrative and technical measures designed to protect the personal information we maintain. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies and Website Technologies
Our website may use cookies or similar technologies to help the website function, understand website traffic, and improve the user experience. You may control or disable cookies through your browser settings.
Third-Party Services
Our website may use third-party services or contain links to other websites. Those third parties may maintain their own privacy policies, and we are not responsible for their privacy practices.
Your Choices
You may contact us to request that we update or correct personal information you have provided to us.
For text messaging, reply STOP to opt out or HELP for assistance.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
Ironcrest Garage Door LLC
184 James St, Suite 2
Holland, MI 49424
United States
Phone: (616) 766-7697
Email: office@ironcrestgaragedoor.com